ISM lookup / Personnel security

ISM-2071 · September 2026

Managing requests to modify user accounts

Guidelines for personnel security / Cyber security awareness training / Managing requests to modify user accounts

Official control wording

Personnel dealing with user account details are advised of what social engineering attacks are, how to manage such situations and how to report them.

Applicability

  • Non-classified (NC)
  • OFFICIAL: Sensitive (OS)
  • PROTECTED (P)
  • SECRET (S)
  • TOP SECRET (TS)

These are ASD’s applicability markings. Select and tailor controls for your system’s risk, classification and operating context with the system owner and authorising officer.

Implementation guidance

This control is included as official reference material. We have not published a reviewed Kubernetes implementation mapping for it. Browse the 23 guides with bounded public mappings.

Official source

ASD’s ISM OSCAL v2026.09.4 · Original catalogue JSON · Pinned checksums and edition details

Control source identifier: ism-2071. Check the official release before relying on this snapshot for an assessment.

Official control wording and applicability: Australian Signals Directorate, © Commonwealth of Australia 2026. September 2026 ISM, OSCAL v2026.09.4, reproduced under CC BY 4.0. Formatting is adapted for this website.

Latticework Systems’ implementation guidance is our interpretation. Provenance and scope.